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Dr MacLennan's book covers the entire subject from basic skills to designing and implementing a tailor-made coaching and mentoring system. He starts by explaining the nature of achievement and the factors that determine it, and then introduces a seven-stage model that will enable managers and supervisors to encourage their people to develop their skills. He examines the problems commonly encountered and shows how to overcome them or, in some cases, turn them to positive account. The book is interactive throughout, using cartoons, humour, self-assessment questions, case studies and illustrations to reinforce the text. A particularly valuable feature is a set of checklists that together summarize the key elements involved. Coaching and Mentoring is, quite simply, a comprehensive manual of the best methods known today of helping people to succeed. Search all titles.
The objective of coaching to encourage people to solve problems for themselves rather than referring them back up to their manager. In fact, managers who coach tend to place a lot of emphasis on developing the people reporting to them, and on creating an environment where people can perform as independently as possible.
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