Kathy and mark reading books

Kathy & Mark

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I really enjoyed the book and have found myself returning to it almost every day to check up exactly what was said on a particular topic. There were a few things that I've taken away and have been going on about to anyone who will listen. Paraphrasing, ' help users acquire skills, don't throw knowledge at them. You don't have to spend much time thinking about how the user is going to use, rather you hope that if you throw enough information at them some of it will stick. A user's compelling context the problem they're trying to solve regardless of the tools they use to solve it. The repeated example of this is a camera - we don't buy a camera because we want to buy a camera, we buy it because we want to take great photographs. There's a really interesting section in the middle of the book which talks about expert performance and skill acquisition and how we can achieve this through deliberate practice.